Gateway Holistic Care Group

Strategic Plan

2025 - 2028

Introduction

Gateway Holistic Care Group (GHCG) is a boutique provider of respite, transitional, and supported living care for children, youth, and adults with autism and other developmental disabilities. This strategic plan (2025–2028) defines our direction as we deliver high-quality, person-centred services that foster mental, social, and physical well-being. Our work is grounded in dignity, equity, and the belief that everyone deserves to thrive.

Vision & Mission

Vision
Delivering person-centered programs which incorporate healthy lifestyle choices through healthy eating and active living for complete well-being.

Mission
To ensure that our service users thrive mentally, socially, and physically while achieving a dignified quality of life in our boutique respite, transitional, and supported living facilities.

Strategic Priorities

1. Holistic Care & Lifestyle Integration

  • Embed healthy eating and active living in all programming.

  • Expand “Pathway to Independence” to include wellness-focused routines and recreational therapy.

  • Provide access to dieticians, fitness programs, and emotional wellness activities.

2. Dignified, Person-Centred Living

  • Enhance trauma-informed, neurodiversity-affirming environments.

  • Prioritise dignity, safety, and comfort in all housing and care designs.

  • Continuously adapt care plans and ISPs with input from individuals and families.

3. Workforce Development & Culture of Care

  • Build a team grounded in empathy, cultural humility, and enhanced understanding Autism.

  • Enhance onboarding, mentorship, and career pathways in care for children, youth and adults with autism and developmental disabilities.

  • Align HR policies with CARF and autism inclusion standards.

4. Program Expansion & Sustainable Growth

  • Operationalise and enhance Belmead Respite and Project Hope.

  • Expand facilities that support transitional and long-term supported living for youth and adults with autism.

  • Integrate FSCD, PDD, and AISH funding into scalable, sustainable care models.

5. Health Equity, Advocacy & Community Connections

  • Advocate for dignified care in underserved communities, including indigenous and new commer communities .

  • Co-create culturally safe programming with racialised families and service users.

  • Establish partnerships with health, housing, and equity-focused organisations.

6. Governance, Quality & Accreditation

  • Complete CARF accreditation with excellence in autism care and community housing.

  • Strengthen internal governance, risk management, and audit readiness.

  • Implement continuous quality improvement through service-user feedback and metrics.

7. Financial Innovation & Social Purpose Sustainability

  • Reinforce our social enterprise model using BRRRR in real estate reinvestment.

  • Strengthen financial tracking, audit, and compliance systems.

  • Build donor and grant funding relationships to support innovation.

Implementation Timeline

2025

  • CARF readiness

2026

  • Scale Project Hope, enhance boutique wellness offerings

2027

  • Deepen equity partnerships, strengthen leadership and workforce

2028

  • Measure impact, renew strategic direction, solidify sustainability

Key Performance Indicators (KPIs)

  • % of service users with ISPs that include activity

  • Staff retention and professional development rates

  • Client satisfaction and well-being outcomes

  • Number of individuals transitioned into supported independence

  • Number of culturally safe, person-centred housing placements

  • Progress on accreditation and audit milestones

  • Financial health and property reinvestment outcomes